Citizens’ net income climbs nearly 120% YoY as digital portfolio expands

Citizens Financial Group reported net income of $2.3 billion for 2021, up 119% year over year, citing customer gains and a deepening digital product portfolio during its fourth-quarter earnings call today. The $187.5 billion Citizens credits technology as key to its earnings, citing the bank’s efforts to “transform and reposition” itself to deliver a “customer-centric […]