BankUnited deploys chatbot for internal searches

NASHVILLE, Tenn. — BankUnited has deployed an AI chatbot to help employees search for information and procedures internally. The deployment was disclosed March 18 by Michael Lehmbeck, chief technology officer for Miami Lakes, Fl.-based BankUnited, at Bank Automation Summit 2024, presented by Bank Automation News. “If you’ve got a question around how to open a […]